Privacy Policy

This Privacy Policy explains what personal information FitnessCA ("we", "us") collects when you visit our website or buy our digital products, how we use it, who we share it with, and the choices and rights you have.

Information we collect

• Information you give us at checkout: your email address, name, country, and postal code, and your choice about marketing emails.
• Information you send us: anything you include when you email us.
• Payment information: payments are handled by our payment provider. We do not see or store your full card number.
• Order information: what you bought, when, the price paid, and the consents you gave at checkout.
• Technical information: our hosting provider automatically processes basic request data, such as IP address, browser type, and the pages requested, to deliver and secure the website.

We do not ask for health or medical information, and we ask that you do not send it to us.

Cookies and local storage

We do not use advertising or analytics cookies. Your cart is saved in your browser's local storage on your own device so it is still there when you come back; it is not sent to us until you check out. Our payment provider may set cookies that are needed to process your payment securely.

How we use your information

• To process your order and deliver your digital products (contract).
• To send order confirmations, download links, and service messages (contract).
• To answer your questions and provide customer support (contract / legitimate interests).
• To prevent fraud and keep our website secure (legitimate interests).
• To meet legal, tax, and accounting obligations (legal obligation).
• To send marketing emails, only if you opted in at checkout. You can unsubscribe at any time (consent).

The items in brackets are the legal bases we rely on under the EU and UK General Data Protection Regulation (GDPR).

Who we share it with

We share personal information only with service providers that help us run the store, and only as needed for the purposes above:

• Hosting: Vercel, which hosts this website.
• Payments: our payment provider, which processes your payment.
• Email: the email service we use to send receipts, download links, and, if you opt in, marketing emails.

We may also disclose information if required by law, to protect our rights, or as part of a sale or transfer of our business. We do not sell or share personal information for targeted advertising.

How long we keep information

We keep order records for as long as applicable tax and accounting laws require. We keep other information only as long as needed for the purposes described above.

Your rights

EEA, UK, and Switzerland (GDPR): you have the right to access, correct, delete, or restrict use of your personal information; to object to processing based on legitimate interests; to data portability; to withdraw consent at any time; and to complain to your local data protection authority.

California (CCPA/CPRA) and other US states with privacy laws: you have the right to know what personal information we collect and how we use and disclose it; to access, correct, and delete it; and not to be treated differently for exercising these rights. We do not sell or share personal information, and we do not collect sensitive personal information. You may use an authorized agent to make a request on your behalf.

How to make a request

Email fitnesscasupport@outlook.com with the subject line "Privacy Request" and tell us what you would like us to do. We may need to verify your identity before acting on your request. We will respond within the time required by law (generally one month under GDPR and 45 days under CCPA).

Children

Our website and products are not intended for anyone under 18, and we do not knowingly collect personal information from children. If you believe a child has given us personal information, please contact us and we will delete it.

International transfers

Our service providers may process your information in countries other than the one you live in, including the United States. Where required, we rely on recognized safeguards such as the European Commission's Standard Contractual Clauses.

Security

We use reasonable measures to protect your information, including encrypted connections and signed, expiring download links, but no method of transmission or storage is completely secure.

Changes to this policy

We may update this Privacy Policy. We will post the new version here and update the date above.

Contact

FitnessCA · fitnesscasupport@outlook.com